Support

Round the clock support from our Bulk SMS experts.

Jump to:       Messaging+       Support       Campaigns       Account Management

We support all clients that are using our platform, from small to large sized businesses. We support clients around the clock, providing the highest service levels and Account Managers to assist with any purchasing queries or general questions.

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Marketing+

Beyond messaging, with powerful platform and API functionality.

SMS Messaging and more. Our platform enables HLR Lookup and our API options provide even more messaging options, including Push Notifications and USSD Messaging.


One-Way

Platform API
Bulk SMS yes yes
HLR Lookup yes yes
Push Notifications no yes
USSD Messaging no yes

Two-Way Campaigns

Platform API
SMS Marketing yes yes
MMS Marketing yes yes
IVR (Voice) no yes
WAP no yes

Bulk SMS

Support

Depending on your requirements, you may find one or more of our products to suit your needs. Feel free to use our Knowledgebase, whitepapers, and brochures or contact us with your specific requirements and we will support you.

Bulk SMS Software

Bulk SMS and Messaging Platform

mFUSION is an award-winning web-based mobile messaging tool.

 

Bulk SMS API

Technical API’s

Take a look at our API options for advanced clients, looking to connect via our Gateway, rather than the online platform.

Visit our Wiki.

 

 

FAQ's

FAQ’s and Forums

Take a look at all of our product FAQ’s in our Forums to find out all you need to set up your services.

Visit our FAQ’s.

Knowledgebase

Knowledgebase

Our Knowledgebase contains all up to date service information, updates and alerts.

Visit our Knowledgebase.

Campaigns

Mobile Marketing for Advertisers, Agencies, Brands and Mobile Businesses.

You can set up two-way interactive SMS Advertising and Mobile Marketing campaigns at the click of a button.

Using our Control Panel, you can choose from SMS, MMS and IVR campaigns and deliver them instantly to your audience. Set up true, interactive two-way services that includes competitions, voting, tickets and coupons.

Account Management

Local Account Managers to assist you every step of the way.

On account creation you will have assigned a Dedicated Account Manager that will be available with a direct contact. We take care of the complicated worldwide infrastructure.

With Dedicated Account Managers set up is provided as standard to all new accounts, so you can concentrate on delivering first‐class goods and services to your customers. With fast lead times and easy administration, txtNation offers the sophistication and security of other major solution platforms, but with crucial access to key features that matter most.

SMS Advertising